FAQs
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What is your return policy?
We want you to love your gear. If you’re not completely satisfied, you can return most items within 14 days of receiving your order. Items must be unused, unwashed, and in their original packaging. For more Visit our Return Policy Page.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
How long does shipping take?
Orders are typically processed within 1-3 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.
Do you offer free shipping?
Yes! We provide free shipping on all orders over $50. For orders below $50, standard shipping rates apply.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.
Where can I find the care instructions?
Care instructions are provided individually on each product page, just scroll down to the “Care Instructions” section to keep your gear looking and feeling great!
How do I find my size?
We include a detailed size guide on each product page. For additional help, check out our "How to Measure" guide or contact us, we’re happy to assist!
Why do we offer Basic and Premium?
Simply put: everyone deserves to wear their own bike. Basic gives you great value, while Premium offers higher quality, superior comfort, and longer-lasting gear.
Your Ride, Your Way.
| Basic | Premium | |
|---|---|---|
Higher Quality |
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Superior Comfort |
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Affordable Price |
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Stylish pattern |
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Durable & Long-lasting |
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Personalisation |